REFUND
POLICY

When a trader successfully navigates our 2-phase evaluation (Phase 1 & Phase 2) and transitions to a simulated funded account, their first payout request will include a supplementary bonus equal to 100% of the registration fee paid during initial checkout.

This fee is credited back using the same payment method utilized during purchase (e.g., direct bank transfer, UPI settlement, or card processor) and is processed alongside standard virtual profit split calculations.

Refunds are strictly governed by the following operational bounds:

• Unused Challenges: If you purchase an evaluation but have not executed a single trade on the virtual platform, you are eligible to request a full refund within 14 calendar days of your purchase.
• Active Accounts: Once a trade is executed, recorded, or active in the simulator console, the evaluation fee is fully consumed to cover simulator setup, data streams, and hosting fees, rendering it **strictly non-refundable** outside of our 100% first-payout reimbursement plan.

No refunds will be granted under the following conditions:

• Failure of any evaluation parameters (such as hitting the 1% single-position risk, 3% daily drawdown, or 6% overall limit).
• Accounts disabled due to unauthorized trading behaviors (e.g., latency arbitrage, coordinates hedging, proxy trading).
• Failure to request a refund on an unused account within the 14-day window.

For all reimbursement queries, active invoice reviews, or refund requests on qualifying unused challenges, please contact our support team at billing@indianpropfirm.com. All validated requests are processed within 5 business days.